When I first moved to Delhi, I was shocked with how people generally behaved in public with each other. Being from Kolkata myself, Delhites’ brash, rude behavior and their notorious vocal vulgarity disgusted me.
I figured being courteous wasn’t default to a Delhites nature as opposed to a calcuttan. People from Kolkata generally are soft spoken and respectful. They are also courteous and polite in their conversations and have deep appreciation for both art and science.
Being courteous isn’t just a social phenomenon but is highly required in the professional world as well. In today’s organizations where competition is high and demands are endless, its a challenge for many managers to handle their teams without loosing their cool and calm. Even though I am not in a managerial position, I have realized over my two and a half years of corporate experience that being courteous to your team and being sensitive to their working style helps foster a positive and secure working space amongst the team members.
I came across a wonderful article on WSJ which spoke of how professional courtesy is very important in today’s organizations. According to a research conducted by the writer, the new employees look up to their managers who is appreciative of their efforts and works along with them to get the job done.
In today’s corporates, talent acquisition teams are constantly looking for ways to improve employee engagement within and outside their teams. Retaining talents has become one of the pain points of leading corporates across sectors. In such turbulent times, it pays for a company in the long run to invest in their managers and send them for managerial training and self development workshops. For self development workshops managers can be taught the ancient and the most useful art of Yoga and Meditation. Managers can handle their teams more efficiently and effectively if they can learn to calm their emotions and tired mind. This in turn will lead to more clarity, increased focus and a sense of belongingness.
Employees will always respond to an individual who can help them feel an important part of himself and the team. Employees will never leave an organization if they feel their personal goals are being met, their skills being nurtured and also see their future five years down the line up the management ladder.
Today it’s not about getting the job done but the Manner in which the job is being done.